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Pulau Pinang
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Customer Service
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Total 13 jobs in Pulau Pinang

The incumbent is responsible to perform in variety of activities in coordinate with internal department and external customer to ensure the order from customer deli...
Bukit Mertajam, Pulau Pin...
· 5 days ago
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· in the Others industry
Job Description Improves products, processes and components to meet agreed-upon objectives. May redesign products or components to meet cost objectives, component t...
Pulau Pinang
· 6 days ago
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· Fresh/Entry Level level
· in the Others industry
Job Description Improves products, processes and components to meet agreed-upon objectives. May redesign products or components to meet cost objectives, component t...
Pulau Pinang
· 2 weeks ago
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· Fresh/Entry Level level
· in the Others industry
This position is responsible in day to day trucking operations and activities effectively to ensure delivery of service. Trucking planning accordance to approved...
Bayan Lepas, Pulau Pinang
· 2 weeks ago
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· in the Others industry
Sales Operations Analyst Summary: IHS Markit Engineering & Product Design (E&PD) business line is seeking a Sales Operations Analysis to join a Malaysia-based (Pena...
George Town, Pulau Pinang
· 4 weeks ago
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· in the Others industry
Requirements Nationality : Malaysian ADDCOM SOLUTION (M) SDN BHD is a distribution /manufacturing representative firm for major electronics components and semicondu...
Bayan Lepas, Pulau Pinang
· 1 month ago
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· in the Others industry
Marketing Location Penang JD Work under Marketing department, providing business program marketing support including but not limited to - Training Assist customer w...
Pulau Pinang
· 1 month ago
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· in the Others industry
Position: Customer Service Officer Job Description: Customer Support Associate Provide expert internal and external customer service and sales support to both the I...
Pulau Pinang
· 1 month ago
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· in the Others industry
Job Description Job Qualifications Job Function Shift: Day Job Schedule: Full Time (F) Travel Required: None Duration (Temp Positions Only): Not Applicable ***Keys...
Pulau Pinang
· 1 month ago
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· Senior Executive level
· in the Others industry
Job Title : Sr Client Services/ Customer Care Support Analyst – APAC Shift (Primary responsibilities focus on the billing processes while ensuring online Help Desk...
Pulau Pinang
· 1 month ago
·
· in the Others industry
6,000 MYR ~ 8,000 MYRGeorgetown Job Category Custmer support/service Industry Trading Firm Job Description Leading the Customer Service team, supervising day-to-d...
George Town, Pulau Pinang
· 1 month ago
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· in the Others industry
JOB DESCRIPTION Job Responsibilities Perform customer service related functions Achieve sales targets for the branch in deposits, credit card, general insurance a...
Tanjung Bungah, Pulau Pin...
· 1 month ago
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· Senior Executive level
· in the Others industry
Position Title: Transaction Service Analyst Commercial Cards Client Service Officer Division: Client Delivery Department: Treasury and Trade Solutions (TTS) Locatio...
Pulau Pinang
· 1 month ago
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· in the Others industry
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Customer Service

Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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