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Total 45 jobs in Malaysia

Dorsett Putrajaya Dorsett Putrajaya is located in Malaysia's federal administrative capital of Putrajaya, a modernly planned city that emphasizes the preservation o...
Malaysia
· 2 months ago
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· Manager level
· in the Others industry
23 Mar 20 The Position Are you excited to be the first line support for company clients? You feels good when you can provide an answer or solution? Then join us as...
Malaysia
· 2 months ago
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· in the Others industry
About The Job New member and customers' account opening and registration To provide customer service to the existing customers' account Attending, handling and re...
Malaysia
· 2 months ago
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· in the Others industry
SALARY Negotiated INDUSTRY Corporate Support | Customer Service JOB TYPE SKILLS customer service | Japanese language JOB DESCRIPTION JD to be disclosed upon calls a...
Malaysia
· 2 months ago
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· Senior Executive level
· in the Others industry
Your new company A leading company in their industry, this Shared Service in Petaling Jaya is searching for an experienced RTR professional to join the Centre. Your...
Malaysia
· 2 months ago
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· Senior Executive level
· in the Others industry
Your new company This company is a well known pharmaceutical distributor for various high profile brands. They are based in Shah Alam and is currently looking for a...
Malaysia
· 2 months ago
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· Senior Executive level
· in the Others industry
About The Job Hands-on installation, servicing and repairing of dental equipments that requires basic understanding of electrical and mechanical engineering. Job Re...
Malaysia
· 3 months ago
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· in the Others industry
20-Feb-2020 Location: MY Company: Teledirect Telecommerce As a Online Sales Consultant at Teledirect Telecommerce, you will be a part of the fastest Google team in...
Malaysia
· 3 months ago
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· in the Others industry
Type Graduate Jobs (Full-time) Location Kemaman, Labuan, Port Klang, Worldwide Start date Academic requirements Level of Study Bachelor degree Field Engineers are i...
Malaysia
· 3 months ago
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· in the Others industry
Your new company Being one of the country's largest commercial banks, with over 13.5 million customers nationwide, we offer a full spectrum of banking services cove...
Malaysia
· 3 months ago
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· in the Others industry
Position Snapshot Location: Nestlé Head Office, Surian Tower Company: Nespresso, Nestlé Malaysia Full-time 3+ years of experience A day in the life of Senior Custom...
Malaysia
· 4 months ago
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· in the Others industry
Job Description Job ID: 002131 To execute the approved roll-out plan for local Data Governance Policy, Data Quality Guidelines and procedures according to the pro...
Malaysia
· 4 months ago
·
· Manager level
· in the Others industry
Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home f...
Malaysia
· 4 months ago
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· in the Others industry
Your new company You will be joining an established Multinational Shared Service centre located in Bangsar South. This US-based company is a leader in the Life Scie...
Malaysia
· 4 months ago
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· in the Others industry
Your new company A leading company in their industry, this Shared Service has been in Malaysia for over 5 years. Due to the business expansion, they are expanding t...
Malaysia
· 4 months ago
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· Manager level
· in the Others industry
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Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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