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Jobs in Malaysia   »   Jobs in George Town   »   Customer Service jobs   »   Customer Service Advisor

Customer Service Advisor

George Town
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CSR’s Main Role:

  • Assist on a worldwide online payment system.
  • Interact with customers via chat and phone.
  • Support and help the customers.
  • You are customer yourself.
  • You represent our client, our culture and values.
  • What you say is how our client is perceived by our customers.
  • CSR’s Specific Responsibilities and Accountabilities: -
  • Provide timely support to customers through chat and phone.
  • Handle customer’s concerns positively and professionally.
  • Works with other team members in identifying better ways in providing better customer support.
  • Participate in additional training courses as required.
  • Maintains and improves quality of service by giving recommendations.
  • Keeps job knowledge up to date by attending upskill training to improve skills.
  • Meet all key performance indicators set by the company and client.
  • Adhere to the policies set by the company.

Perks & Benefits

  • Employee equity
  • Commission and bonus
  • Allowance (travel stipends, transportation, etc.)
  • Central location
  • Casual dress code
  • Medical insurance
  • Work visa sponsorship

Job Location
George Town, Penang, Malaysia
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Company Overview

We are Careers International, global experts in attracting top class talent and in the preselection process. We deliver unparalleled results by applying our own unique, innovative technology along with our passion for recruitment.

Company Summary
Career International
1001+ employees
Human Resources Management
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