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Jobs in Malaysia   »   Jobs in Balakong, Selangor   »   Human Resources jobs   »   HR Advisor

HR Advisor

Balakong, Selangor
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JOB DESCRIPTION

AVAILABLE VACANCY AT BALAKONG & BANDAR KINRARA

Responsibilities:

  • Advise customers on repair work and regular service maintenance
  • Promote after sales services and products in a dedicated, service-oriented and professional manner
  • Provide professional technical advice to customers on repair scope and estimated cost after diagnosis
  • Update customers regularly on vehicle repair status
  • Resolve customer complaints and escalate special cases for corrective action
  • Perform follow-up call to customers with pending job on a timely basis
Requirements:
  • Minimum 2 years working experience in customer service environment.
  • Applicants from automotive industry will be an added advantage.
  • Dynamic, self-motivated and energetic go-getter with a strong passion for cars and able to demonstrate excellent customer service disposition.
  • Excellent interpersonal and communication skills with good command of English and Bahasa Malaysia. Ability to converse in Mandarin or other dialects is an added advantage.
Only shortlisted candidates will be contacted.

WORK LOCATION

Address

1) Hap Seng Star Balakong Autohaus 2) Hap Seng Star Bandar Kinrara Autohaus
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