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Jobs in Malaysia   »   Jobs in Penang   »   Engineering jobs   »   Service Executive / Body & Paint Executive

Service Executive / Body & Paint Executive

Penang
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Job Responsibilities:

  • Overall planning, controlling, and managing Body and Paint Section.
  • To analyze trends, identify root cause from P-D-C-A cycle and Why Why Analysis to develop effective countermeasures for BP dealer’s improvements.
  • To implement improvement activities at BP dealerships and the creation of new business opportunity for dealers future growth and sustainability.
  • Monitor and review the effectiveness of the action plans and Rotate PDCA to achieve the target in line with the overall Company business plan.
  • Prepare schedule & time frame to achieve project target & datelines.
  • To lead and guide team members and subordinates on standards, SOP, and deliverable improvements.
  • To monitor and evaluate the performance of team members and associates including training required in order to achieve company goals.
  • Manage the effectiveness of BP dealers complaint management and related matters together with Team Leaders to minimize customer complaint.
  • To prepare reports and attend meetings with BP dealers to manage on BP dealer development process improvements.
  • To update management on regular basis on projects, improvement activities progress and status report.
  • To adhere to instructions given by superior as and when required. 

 

Job Requirements:

  • Degree in Automotive Engineering or any related discipline.
  • Relevant experience in automotive is compulsory.
  • Computer literate with excellent interpersonal and presentation skills.
  • Able to communicate effectively at all levels.
  • Fluent in both spoken and written (English and Bahasa Malaysia).
  • Willing to travel and possess a valid driving license.
  • Able to handle Merimen System.
  • Able to do repair estimation.
  • Able to handle customers’ needs.
  • Able to communicate with adjuster and insurance company.
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Company Summary
Automobile / Vehicle