- Work within the IT and Operation team to assist in demand and release management planning and activities
- Assist in building process oriented and process improvement within the operation delivery according to project needs.
- Coordinate, analyst and provide solution on the optimal allocation of project resources.
- Works closely with different countries user to identify and investigate on their problem encounter during operation.
- Travel from time-to-time to different office in Asia.
- A bachelor's degree with 5-8 years of experiences in project/system analyst.
- Strong numerical and process analysis skills
- General industry engineering competency is an advantage
- Experience in Business Process Outsourcing is an advantage
- Strong communicator at cross departments
- Strong English and Mandarin language skills
- Product and Development Lifecycle
- IT Service Management Framework