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SERVICE CREW Job Info : Full time: RM1200 - RM1700 Part-time : RM5 - RM7 per hour Available in Paradigm Mall (PJ), Taman Megah (PJ), Tropicana City Mall (PJ), KLCC,...
Petaling Jaya, MY
· 2 hours ago
·
· in the Food & Beverage industry

Perks & Benefits

  • Employee equity
  • Allowance (OT, Travel etc.)
  • EPF & Socso
Seri Kembangan, MY
· 1 day ago
·
· Fresh/Entry Level level
· in the Food Production industry

Perks & Benefits

  • Nearby public transport
  • Central location
  • Personal leave
Kuala Lumpur, MY
· 1 day ago
·
· Manager level
· in the Printing industry

Perks & Benefits

  • Employee equity
  • Nearby public transport
  • Central location
  • Personal leave
  • Open culture
  • Personal development opportunities
Kuala Lumpur, MY
· 1 day ago
·
· Fresh/Entry Level level
· in the Telecommunication industry
Requirements: Candidate must possess at least Diploma or Bachelor’s Degree or equivalent. At least 3-year(s) of working experience in Freight Forwarding or Logistics...
Klang, MY
· 1 day ago
·
· Junior Executive level
· in the Transportation / Logistics industry

Perks & Benefits

  • Medical insurance
Seri Kembangan, MY
· 1 day ago
·
· Senior Executive level
· in the Education industry

Perks & Benefits

  • Medical insurance
  • Work Life Balance
  • Free Parking
Selangor, MY
· 1 day ago
·
· Junior Executive level
· in the Education industry
Location: Temporary at One City @ Skypark Actual location: Klang area   OBJECTIVETo ensure all customer service, admin and finance run smoothly specified below: JOB...
Klang, MY
· 1 day ago
·
· Senior Executive level
· in the Transportation / Logistics industry

Perks & Benefits

  • Commission and bonus
  • Allowance (travel stipends, transportation, etc.)
  • Nearby public transport
  • Central location
  • Casual dress code
  • Regular team activities
  • Company trips
  • Medical insurance
  • Personal leave
  • Personal development opportunities
Puchong, MY
· 1 day ago
·
· Senior Executive level
· in the Computer / IT (Software) industry

Perks & Benefits

  • Personal leave
  • Personal development opportunities
Kuala Lumpur, MY
· 1 day ago
·
· Junior Executive level
· in the Computer / IT (Software) industry

Perks & Benefits

  • Personal leave
  • Personal development opportunities
Kuala Lumpur, MY
· 1 day ago
·
· Junior Executive level
· in the Computer / IT (Software) industry

Perks & Benefits

  • Casual dress code
  • Free snacks / Happy hours
  • Medical insurance
  • Personal leave
  • Personal development opportunities
  • EPF & SOCSO 
  • Team Building 
Kuala Lumpur, MY
· 1 day ago
·
· in the Telecommunication industry
Job responsibilities: 1. Cooperate with the construction of overseas call center team, do a good job of related research, personnel planning and docking process and...
Kuala Lumpur, MY
· 1 day ago
·
· Manager level
· in the Information Technology industry

Perks & Benefits

  • Annual leave
  • Medical
Kuala Lumpur, MY
· 1 day ago
·
· Senior Executive level
· in the Engineering - Electrical / Electronic / Mechanical industry

Perks & Benefits

  • Commission and bonus
  • Allowance (travel stipends, transportation, etc.)
  • Nearby public transport
  • Central location
  • Casual dress code
  • Regular team activities
  • Company trips
  • Medical insurance
  • Personal leave
  • Personal development opportunities
Puchong, MY
· 1 day ago
·
· Senior Executive level
· in the Computer / IT (Software) industry
Browse Job Category
Customer Service

Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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